To place an order, simply browse our website and add the items you wish to purchase to your cart. Once you’ve finished shopping, click on the cart icon and proceed to checkout. Follow the prompts to enter your shipping information, select a payment method, and complete your purchase.
We accept a variety of payment methods, including major credit cards, debit cards, and online payment platforms. All payments are securely processed to ensure your information is protected.
Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package from your Maphy Toys account login.
Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days for standard shipping. Expedited shipping options are also available.
Shipping costs depend on your location and the shipping method you choose. During checkout, you’ll see the shipping options available to you along with their associated costs.
No, we presently do not offer international shipping.
If you need to make changes or cancel your order, please contact our Customer Service team as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. However, if the order has already been shipped, you may need to follow our return process.
We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and in the same condition as when you received them. For more details, please refer to our Return Policy.
To initiate a return, please use your registered login at MaphyToys.com and contact our Customer Service team with your order number and reason for the return. We will provide you with a Return Authorization Number (RAN) and update the same at “Your Order” to initiate the return.
If you receive a damaged or defective item, please contact our Customer Service team immediately. We will arrange for a replacement or refund at no additional cost to you.
Yes, we offer gift wrapping for a small additional fee. You can select this option during checkout and even include a personalized message with your gift.
You can reach our Customer Service team by email at support@maphytoys.com or through WhatsApp at +91 97871 59476. We’re available between 10 AM and 6 PM to assist you with any questions or concerns.
Yes, we take your privacy and security very seriously. Our website uses SSL encryption to protect your personal and payment information during transactions.
No, we do not offer discounts. To stay updated, sign up for our newsletter or follow us on social media.
